We love feedback - it's how we make Beard Life products & services better. Some questions keep popping up & so you'll find answers to some of the most common below. If your question is still not answered, go right ahead & send us and email through the 'Contact Us' page.

Shipping:
Please refer to our 'Shipping' page.

I still haven't received my order:
All orders are dispatched within 1 business day from Melbourne, Australia. Over 99% of orders make their destination however some do go missing. Please check our shipping page for delivery timeframes. If your order is outside of these timeframes please get in contact with us through the 'Contact Us' page.

Can I exchange or refund?
Sure, although we'll doubt you want to. Please get in contact with us via our 'Contact Us' page. Please note a $10 restocking/admin fee is applicable.

Do you retail your products?
Yes - please check our 'Become A Retailer' page for more details.